Cancellation policy

Pre-orders

  • All Postie Boxes are currently available on a pre-order basis.
  • Your order secures your place in our next production run.
  • Estimated dispatch dates will be displayed on the product page and in your order confirmation email.
  • If you wish to cancel your pre-order, please contact us within 14 days of purchase and before your order has been dispatched.
  • Once your order has been shipped, our standard Returns & Refunds Policy will apply.